Welcome to Insurance Benefit Administrators

We are an experienced third-party administrator for insurance benefit plans, including Pivot Health. We provide:

• policy issue
• premium billing and collection
• customer service
• claim processing
• health care management

Insureds

Providers

Have questions about your insurance claim or benefits? You've come to the right place.  We're the administrator for your benefit plan. Just call us between 8 a.m. and 4:30 p.m. (CST) Monday through Fridays at
800-650-1745. You also may email us at ClientServices@insurancebenefitadministrators.com


​Need answers 24/7? Click below to:

• "Find a Provider" - find a list of providers in your health plan network.
• "Self-Service" -  to access your account and learn more about your plan, review Explanation of Benefits or the status of your claims.

Self-Service Site.

Members can log in to the Self-Service Site at left to get information about benefits,  claim payments and coverage dates. 

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We can assist you when you call to verify your patient's benefit and account status, as well as provide claim status.

​Providers needing to check an insured's eligibility or claim status can click here. Providers will need the insureds ID card for the correct information needed to look up information. ​Click on the Providers tab at the top of this page for more information or call us between 8 a.m. and 4:30 p.m. (CST) Monday through Fridays at 800-650-6497. 

About Us.

With decades of experience in health insurance and benefit processing, we specialize in giving insureds and providers timely and accurate information and service.

"We hold ourselves to the highest technical and ethical standards to provide you
​with the best administrative service possible."