Contact Us.We're here to serve you. Please direct inquiries about your Pivot Health plan to the appropriate department listed on your ID card for help with the following topics:
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Need assistance? Click on the links to get started
The quickest, easiest way to get answers to your questions is to check the back of your ID card for the contact information for your plan and to start talking to the right person immediately.
On the go? Download and install the Pivot Health Mobile App to access your information from your mobile device.
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Not finding what you need? Try these contacts:
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For Members' General Inquiries:
Insurance Benefit Administrators PO Box 2943 Shawnee Mission, KS 66201-1343 Phone: 844-630-7500 FAX: 913-901-0534 ClientServices@insurancebenefitadministrators.com |
Assistance for Providers:
Phone: 866-323-2985 FAX: 913-901-0534 ClientServices@insurancebenefitadministrators.com |
Providers - Send Claims to:
Insurance Benefit Administrators c/o Zelis, Box 247, Alpharetta, GA, 30009-0247 How to Appeal an Adverse Benefit Determination |